Dear Customers, We are planning for a maintenance of our systems to serve you better. Due to this there may be disruption in our services on 15th Mar 2025 between 00:00 Hrs to 02:00 Hrs in ATM/Net-banking/Mobile Banking/Wallet and UPI Services. Please bear with the disruption if any and we regret for the inconvenience caused.
BCP Activity
City Union Bank is now Proud Official Credit Card Partner of Chennai Super Kings. We are thrilled to introduce 3 new CUB CSK Credit Cards, bringing you exciting rewards and offers like never before.
CUB CSK Co-Branded Credit Cards
City Union Bank has been honoured with 7 prestigious awards for FY23-24 for second year in a row at the 20th Banking Technology Conference, Expo & Citations, 2024
IBA Awards @20th Banking Technology Conference, Expo & Citations 2024
Dear Customer, Bank is not providing any mobile application (.apk file) for KYC updation through WhatsApp/SMS. Do not fall prey / victim to fraudster -CUB
Customer Awareness
Download E-Paper News at this important juncture each day from The New Indian Express & Dinamani
E-Paper
CITY UNION BANK is registered with DICGC
DICGC
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
The Bank may, at its discretion, purchase local/outstation cheque tendered for collection at the specific request of the customer or as per prior arrangement. Besides satisfactory conduct of account, the standing of the drawer of the cheque will also be a factor considered while purchasing the cheque.However, existing usual safeguards in respect of purchasing local cheques and Discretionary powers with them to adhered.
The bank shall strictly adhere to the directions and guidelines issued by Resreve Bank of India from time to time.
For local cheques presented in clearing credit will be afforded as on the date of settlement of funds in clearing and the account holder will be allowed to withdraw funds as per return clearing norms in vogue at that centre..
For cheques and other instruments sent for collection to centres within the country the following time norms shall be applied
a) Cheques presented at any of the four major Metro Centres (New Delhi, Mumbai, Kolkata and Chennai) and payable at any of the other three centres : Maximum period of 7 days.
b) Metro Centres and State Capitals (other than those of North Eastern States and Sikkim): Maximum period of 10 days
c)In all other Centres : Maximum period of 14 days.
d) Cheques drawn on foreign countries: Such instruments are accepted for collection on the ‘best of efforts’ basis.The bank is committed to ensuring that instruments drawn in foreign currencies and payable outside India are collected in the quickest and most efficient manner. Towards this the Bank may enter into specific collection arrangements with its correspondent banks in those countries for speedy collection of such instrument(s). Bank would give credit to the party upon realization credit of proceeds into the bank’s Nostro Account with the correspondent bank after taking into account cooling periods as applicable to the countries concerned. Country/location specific times norms wherever stipulated will be specified for foreign currency instruments and made known to the customers at the point in time of while accepting instruments for collection.
The above time norms are applicable irrespective of whether cheques/instruments are drawn on the bank’s own branches or branches of other banks
Whenever cheques/ instruments are dishonoured, the same will be delivered to the customers with the return memo submitted by the drawee branch within 48 hours of return on proper acquittance. In the case of outstation cheques also the same procedure will be adopted
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Last Updated on: 01-09-2022 10:43:43 AM