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Bank will never ask to download applications (.apk file) through social media/email/SMS and install it Beware of fake links, emails, phone calls, SMS and messages in the name of update of Aadhaar Card using Bank Application through WhatsApp, etc.. Please do not share your UPI PIN, MPIN, ATM PIN, OTP, Login IDs, Passwords, Debit card/Credit card No, CVV, Expiry date etc. with anyone. Bank will never ask for such details. Secure Today ! Safe Tomorrow !! Be Alert, Stay Safe !!!
Customer Awareness
Dear Customer, You can use UPI PIN for doing Mobile Banking transactions till it expires, After the PIN gets expired, You need to set separate PIN in Mobile Banking for Mobile Banking transactions.
UPI MPIN
Download E-Paper News at this important juncture each day from The New Indian Express & Dinamani
E-Paper
CUB UPI 123PAY. Now do UPI transactions through IVR from any feature/smart phone by just calling 08045163581
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CITY UNION BANK is registered with DICGC
DICGC
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.com
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Block UPI,Net/Mobile Banking
If you lost your mobile or want to block UPI,Net/Mobile banking send SMS as: BLOCK [Customer ID] to 9281056789 from your registered mobile to block UPI,Net/Mobile banking or contact our customer care at 04471225000
CUB aims to offer best in class service to our customers. However if you feel that our service delivery at any point is not satisfactory, kindly register your grievance for a suitable action through our Grievance Redressal process as follows;
CUB Aims to offer best service through Digital Transactions. However, if you face any issue in respect of any transaction at any point time, kindly register your grievance / complaint for suitable action our Online Dispute Resolution (ODR) mechanism as follows :
Complaint Registration - Keep the information ready for registering your complaint regarding you failed transaction - your reference number of transaction or Account Number and date of Transaction, Amount of transactionIf the reply from Principal Nodal Officer for Complaint and Redressal fails to address your grievance, you may write to the BankingOmbudsman.
Last Updated on: 10-07-2024 02:42:20 PM
A distinct bank
for all your needs.
Anywhere... Anytime...
A distinct bank for all your needs. Anywhere... Anytime...
