Grievance


CUB aims to offer best in class service to our customers. However if you feel that our service delivery at any point is not satisfactory, kindly register your grievance for a suitable action through our Grievance Redressal process as follows;


Level I:

Level II:

Level III:

If the reply from Principal Nodal Officer for Complaint and Redressal fails to address your grievance, you may write to the BankingOmbudsman.

Last Updated on: 25-01-2023 03:54:42 PM

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