Dear Customer, Bank is not providing any mobile application (.apk file) for KYC updation through WhatsApp/SMS. Do not fall prey / victim to fraudster -CUB
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Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Block UPI,Net/Mobile Banking
If you lost your mobile or want to block UPI,Net/Mobile banking send SMS as: BLOCK [Customer ID] to 9281056789 from your registered mobile to block UPI,Net/Mobile banking or contact our customer care at 04471225000
CUB aims to offer best in class service to our customers. However if you feel that our service delivery at any point is not satisfactory, kindly register your grievance for a suitable action through our Grievance Redressal process as follows:
CUB Aims to offer best service through Digital Transactions. However, if you face any issue in respect of any transaction at any point time, kindly register your grievance / complaint for suitable action our Online Dispute Resolution (ODR) mechanism as follows :
Complaint Registration - Keep the information ready for registering your complaint regarding you failed transaction - your reference number of transaction or Account Number and date of Transaction, Amount of transactionIf the reply from Principal Nodal Officer for Complaint and Redressal fails to address your grievance, you may write to the BankingOmbudsman.
Last Updated on: 26-11-2024 08:19:49 PM