Opening a savings bank account is now made easier and faster, you need not visit any of our branches to open an account.
City Union Bank introduces 'VIDEO KYC'- a selfie banking facility.
Click on CUB Mobile Banking Plus "All in One Mobile Application" and download the App.
Share a time of your convenience for a video call.
You can book a slot for video verification with Bank representative and confirmation SMS will be sent on booking the slot.
You would receive a SMS with the video link for KYC verification process.
You will be called prior/during the slot hours.
Our Customer Care team will also act as the RE(Registered Entity),will interact through the video call and verify the following parameters.
Capture the customer photo and verify it against the photo fetched from UIDAI
Capture proof of identity (PAN card)
Capture proof of address (recommended Aadhaar but can accept other Government aproved proof)
Instruct customer to sign in a plain paper and capture it.
Ask customer’s personal information that only he/she knows like Date Of Birth, Mother’s Maiden Name etc.
The official shall ensure that the sequence and/or type of questions during video interactions are varied in order to establish that the interactions are real-time and not pre-recorded
Ensure the pictures / Video are captured properly.
Ends the call informing the customer that he/she would receive a message post KYC verification completion and they can start using our Mobile Banking instantly basis the PIN they had set up.
Your KYC is ready and you can open an account with CUB.
An SMS will be sent for KYC completion
You will be provided with Debit card and You can do all types of banking transactions as regular Savings Bank account holder
Open your account without having to visit the Bank branch.
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