City Union Bank has been honoured with 7 prestigious awards for FY23-24 for second year in a row at the 20th Banking Technology Conference, Expo & Citations, 2024
IBA Awards @20th Banking Technology Conference, Expo & Citations 2024
Dear Customer, Bank is not providing any mobile application (.apk file) for KYC updation through WhatsApp/SMS. Do not fall prey / victim to fraudster -CUB
Customer Awareness
Download E-Paper News at this important juncture each day from The New Indian Express & Dinamani
E-Paper
CITY UNION BANK is registered with DICGC
DICGC
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Please try out the following if you are facing issues related to Device Binding ( a new feature added for additional security ) in the latest version of mBank Plus App.
Outgoing SMS should work
The mBank Plus app sends an SMS from your phone to authenticate you and re-register . Please ensure that you have what is necessary for outgoing SMS to work ( sufficient balance, working SMS plan etc ) In case of Dual SIM phones, please ensure that you choose the correct SIM Slot that is associated with your mobile number registered with the bank.
Deny Location ( GPS ) permission
The mBank Plus app attempts to retrieve your current location, for additional security. However, some phone models retrieve junk location data. To circumvent this, please try denying location permission while registering.
Use Net Banking Credentials
Regards,
City Union Bank
Last Updated on: 01-09-2022 04:52:24 AM