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City Union Bank sends SMS through it's official SMS headers namely CUBANK-T,CUBANK-S,CUBANK-P,CUBLTD-T,CUBLTD-S,CUBLTD-P. Customers are hereby requested to take a note of this and be cautious before initiating any transaction or authorisation process.
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Customer Awareness
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CITY UNION BANK is registered with DICGC
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Ask Lakshmi, Your Virtual Assistant

Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.in
Ask Lakshmi, Your Virtual Assistant 
Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.in
Now you can transact easily and conveniently without carrying your debit cards. We (City Union Bank) happy to announce the launch of another digital initiative CUB Easy Pay – ‘Pay On the Go’. Now contactless transaction at PoS (Point of Sale) devices can be done using “Key Chain”.
The solution allows the bank's customers to carry debit cards on their keychains, to make faster payments upto INR 5000 without entering a PIN at all RuPay enabled contactless PoS Terminals. Customers would be required to hold the keychain in front of the PoS devices during payment similar to tapping the card on PoS. For payments above INR 5000, customers need to tap, and enter their PIN.
The Keychain can be requested through Mobile banking.
These key chain is available at an affordable cost. The wearable are directly linked to the customer’s bank account and works like a regular debit card Tap & Pay transaction. These wearable can be used at merchant’s PoS terminals enabled with RuPay NCMC which accepts contactless transactions.
| FAQ on Pay-On-The-Go | Click here |
| User Manual for Pay-On-The-Go | Click here |
Last Updated on: 03-09-2022 06:56:13 AM