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City Union Bank sends SMS through it's official SMS headers namely CUBANK-T,CUBANK-S,CUBANK-P,CUBLTD-T,CUBLTD-S,CUBLTD-P. Customers are hereby requested to take a note of this and be cautious before initiating any transaction or authorisation process.
Customer Awareness
A Fake message with link in the name of "City Union Bank Pongal Gift" is spreading across social media and other channels. Please do not click the link or share any credentials to avoid any financial loss.
Customer Awareness
Download E-Paper News at this important juncture each day from The New Indian Express & Dinamani
E-Paper
CITY UNION BANK is registered with DICGC
DICGC
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Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.in
Ask Lakshmi, Your Virtual Assistant 
Call CUB’s 24 X 7 Customer Care: 
Write to us: customercare@cityunionbank.in
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| RuPay Debit Card - Features & Benefits *(T&C) | ||
|---|---|---|
| RuPay Debit Card | RuPay Debit Platinum Card | RuPay Debit Select Card *(T&C) |
| ATM withdrawals Per Month | Withdrawals unlimited at CUB ATMs and 5 Free at other bank ATMs | Withdrawals unlimited at CUB ATMs and 5 Free at other bank ATMs |
| ATM Withdrawal Limit Per Day | Rs.1,00,000/- (Rs.30,000/- other bank ATMs) | Rs.1,00,000/- (Rs.30,000/- other bank ATMs) |
| POS - at merchant outlet Limit Per Day | Rs.2,00,000/- | Rs.2,00,000/- |
| E-com (Online) transaction Limit Per Day | Rs.1,00,000/- | Rs.1,00,000/- |
| Airport Lounge Access (based on spend) - Domestic | NIL | 1 per calendar quarter |
| Airport Lounge Access (based on spend) - International | NIL | 2 per calendar year |
| OTT Entertainment(any one of the listed offers in the RuPay Select Debit Card Program - Login) | - | Premium subscriptions with Amazon Prime (1 Year)@Rs.1/- (or) ZEE5 HD (1 Year)@Rs.1/- (or) SONY Liv (12 months)@Rs.1/- |
| Cab & Travel(any one of the listed offers in the RuPay Select Debit Card Program - Login) | - | OLA – Instant Gift Card Rs.100/- (or) UBER – Redeemable Coupon Rs.100/- |
| Gym (any one of the listed offers in the RuPay Select Debit Card Program - Login) | - | Cult.fit (3 Month)@Rs.1/- (or) Cult.fit (1 Month Elite Pass)@Rs.1/- |
| Golf(any one of the listed offers in the RuPay Select Debit Card Program - Login) | - | 1 Complimentary Golf Lesson / Round in a year. Discounted access from 2nd visit onwards |
| Health Check-up(in any one of the listed Labs in the RuPay Select Debit Card Program - Login) | - | 1 Complimentary premium health check-up package in a year. Discounted Health Check-up facility post utilization of complimentary offer |
| SPA Services(in any one of the listed SPAs in the RuPay Select Debit Card Program- Login) | - | 1 Complimentary SPA session in a year. 40-50% discount on additional sessions throughout the year |
| Amazon Pay Offer | Celebrate round the year with exclusive Amazon Pay offer on your RuPay Platinum Debit Card | - |
| Swiggy Offer | Celebrate round the year with exclusive Swiggy offer on your RuPay Platinum Debit Card | - |
| Merchant Offers (as applicable) | RuPay Platinum Debit Card brings a host of merchant offers and benefits across travel, dining and shopping -visit - www.npci.org.in | Exclusive offers from select partner merchants visit - www.npci.org.in |
| Personal Accidental Death Insurance – Sum Assured | 10 Lakhs | 20 Lakhs |
| Permanent Total Disability | Severity of the case subject to Rs.10 Lakhs | Severity of the case subject to Rs.20 Lakhs |
| Air Accident | Not Covered | Not Covered |
| Eligibility Conditions of Personal Accident Death Cover | Atleast one E-com (online) / POS, RuPay Debit Card based transactions within 30 days prior to incident (For the above criteria, ATM card withdrawal / UPI transactions within 30 days prior to the incidents are not eligible) |
Atleast one E-com (online) / POS, RuPay Debit Card based transactions within 30 days prior to incident (For the above criteria, ATM card withdrawal / UPI transactions within 30 days prior to the incidents are not eligible) |
| Claim Procedure(As per the existing procedure for RuPay Debit Card based Insurance- Claims) | Through our Insurance Department | Through our Insurance Department |
| *Navigate to NPCI Portal (www.npci.org.in) for RuPay Debit Card to know the latest/current Offers & Benefits | ||
| DEBIT CARD - PER DAY LIMIT | ||||
|---|---|---|---|---|
| CARD VARIANT | ATM | POS | ECOM | International Availability |
| Visa Platinum | 100000 | 200000 | 100000 | YES |
| Visa Business Debit | 100000 | 200000 | 100000 | YES |
| Rupay JCB | 100000 | 200000 | 100000 | YES |
| Rupay Qsparc | 100000 | 200000 | 100000 | NO |
| Rupay Select | 100000 | 200000 | 100000 | YES |
| Master Business Debit | 100000 | 200000 | 100000 | YES |
| Master World Debit / Platinum | 100000 | 200000 | 100000 | YES |
| CUB Card | 1500 | -- | -- | NO |
Last Updated on: 22-05-2026 07:36:48 PM