Dear Customers, We are planning for a maintenance of our systems to serve you better. Due to this there may be disruption in our services on 19th Aug 2025 between 00:30 Hrs to 03:30 Hrs in ATM Switch Services.
BCP Activity
Download E-Paper News at this important juncture each day from The New Indian Express & Dinamani
E-Paper
CITY UNION BANK is registered with DICGC
DICGC
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Ask Lakshmi, Your Virtual Assistant
Call CUB’s 24 X 7 Customer Care:
Write to us: customercare@cityunionbank.com
Block UPI,Net/Mobile Banking
If you lost your mobile or want to block UPI,Net/Mobile banking send SMS as: BLOCK [Customer ID] to 8742903939 from your registered mobile to block UPI,Net/Mobile banking or contact our customer care at 18001205000
CUB aims to offer best in class service to our customers. However if you feel that our service delivery at any point is not satisfactory, kindly register your grievance for a suitable action through our Grievance Redressal process as follows:
CUB Aims to offer best service through Digital Transactions. However, if you face any issue in respect of any transaction at any point time, kindly register your grievance / complaint for suitable action our Online Dispute Resolution (ODR) mechanism as follows :
Complaint Registration - Keep the information ready for registering your complaint regarding you failed transaction - your reference number of transaction or Account Number and date of Transaction, Amount of transactionIf the reply from Principal Nodal Officer for Complaint and Redressal fails to address your grievance, you may write to the BankingOmbudsman.
Last Updated on: 14-07-2025 07:57:40 PM