Frequently asked questions

6. Is the requirement of documents same for all types of customers?

No. The features to be verified and documents to be obtained vary according to the type of the customer.

7. What are all the documents required for establishing the identity to open an account in the name of an individual?

Any one of the following documents is required to open an account:

• Passport
• PAN Card
• Voter’s Identity Card
• Driving license
• Identity Card (Subject to Bank’s satisfaction)
• Letter from a recognized Public authority or public servant verifying the identity and residence of the Customer (subject to Bank’s satisfaction)

8. What are all the documents required for proving the correct permanent address?

Any one of the following documents is required for correct permanent address:

• Telephone Bill
• Bank account statement (latest)
• Letter from any recognized Public Authority
• Electricity Bill
• Ration Card
• Letter from employer (to rely only of Corporate and other reputed entities and Bank should be aware of the competent authority designated by the employer for this purpose. This should be supplemented by any one of the documents evidencing identity /address)

9. What are all the documents required for opening a proprietary Concern account?

Any two of the following documents standing in the name of the concern are required

• Registration Certificate
• License issued by Municipal Authorities under Shop and Establishment Act
• Sales Tax Returns duly acknowledged by the Department
• Income Tax Returns duly acknowledged by the Department
• CST/VAT Certificate
• Certificate of Registration for Sales Tax / Service Tax
• Certificate by Indian Medical Council
• Certificate by Food and Drug Authorities

Certificate by Institute of Chartered Accountant/Cost Accountant of India/ Company Secretaries of India (applicable only in case of Chartered Accountants/Cost Accountants)

• Registration / Licence issued by Central /State Government Authority
• Importer- Exporter Code issued by DGFT

In addition to the above, one of the documents mentioned in Q.No.7 & 8 on identity and address of the individual (Proprietor) is to be submitted.